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Jemin Park

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2023UX/UI

HYUNDAI Car Customizing

Redesigning Hyundai.com's car-customizing flow to curb drop-off, on app and web.

Hyundai Car Customizing concept main visual
Context
Hyundai Motor Group Softeer Bootcamp team project
Timeline
2023.07 – 08
Role
Project lead, UX/UI
Tools
Figma

Overview

Improved the usability of ‘Car Customizing’ service on Hyundai.com, both the app and web platforms.

The existing Car Customizing service on Hyundai.com

Background

To curb the high drop-off rate on Hyundai.com’s Car Customizing feature, our team redesigned both app and web workflows. Research showed that beginners were overwhelmed by the process and fatigued by the sheer volume of options displayed simultaneously.

Design Strategy

Design strategy diagram for the customizing flow

Design

Redesigned customizing flow, screen 1
Redesigned customizing flow, screen 2
Redesigned customizing flow, screen 3
Guide mode: EncycloCARdia
Redesigned customizing flow, screen 4
Redesigned customizing flow, screen 5
Redesigned customizing flow, screen 6
Redesigned customizing flow, screen 7

Bootcamp BTS

Team working session at the Softeer Bootcamp
Bootcamp presentation
Team discussion during the bootcamp
Working through the customizing flow on a whiteboard
Bootcamp team photo